Merry Christmas from Surgical Specialties
Published on: 15 December, 2016
Dear Valued Customer,
The team at Surgical Specialties would like to take this opportunity to thank you for your business during 2016 and inform you of our business operating hours over the 2016 / 2017 Christmas and New Year period.
Normal business operations will be shut down from 4:30pm on Friday, 23rd December and will re-open again for normal operations from 7.30am on Tuesday, 3rd January.
• We ask that all orders or loan kit bookings required during this period be placed by 3pm on Tues, 20th December to be guaranteed delivery by COB Thursday 22nd December.
• Orders placed on Thursday 22nd December will be shipped overnight estimated to arrive Friday, 23rd December - this is not a guaranteed service and is dependent on courier services.
• Orders placed after midday on Friday, 23rd December and up until Sunday, 1st of January will not be processed until working hours on Tuesday 3rd January and shipped to arrive on the 4th January.
• During our closure period we will be running an on call service for urgent bookings or shipments. Please be aware most courier services run a limited schedule during this period so as much notification as possible of these bookings will ensure we can meet your request. Any order shipped during this period will be subject to an ‘Out of Hours’ charge and delivery charge subject to cost of freight.
Any urgent requests during the Christmas / New Year period should be made via phone to 1300 665 884 where you will be directed through to the appropriate channel.
Customer Service Team